RPS Driven Media Ltd
3.5 Hour Courses

Driver CPC – Customer Service

By 1 Min Read

Customer service is a key component in any business and where the main customer facing workforce are primarily hired to carry out a different function, things can sometimes slip.

The Customer Service Driver CPC module aims to improve your customer relations skills and provide an enjoyable experience for all concerned.

The course covers a range of areas including:

LOCATION


PRICING


DURATION

ELIGIBILITY

Sheffield
On Site
Online Delivery
Dependent on Delivery Method

3.5 hours

LGV
PCV

  • Company Image
  • The Professional Driver
  • How We Communicate
  • Who Customers Are and What They Want
  • What Is Customer Service
  • Customer Complaints and How to Deal With Them

COURSES AVAILABLE THROUGHOUT THE YEAR

Author

After 10 years in the haulage industry, rising to running my own small fleet of vehicles, I left the cab behind to focus on training the next generation of drivers. I now run RPS Driven Media, give driving lessons as a DVSA Approved Driving Instructor and relate my experience of road haulage in Driver CPC courses throughout the year.

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